Privacy Policy

Acho Construction LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels, including SMS and email

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected information for purposes including:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, services, and promotions
• Enhancing website functionality and user experience
• Ensuring security and preventing fraud
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws.

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP".
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
• All opt-out requests are processed immediately.

Message Frequency & Content

• Message frequency varies based on your interactions with our business.
• Messages will be directly related to the services you have requested.
• We do not send promotional content without specific consent.

Help & Support

Reply "HELP" for assistance or contact us at: Info@Jmjpaintingpowerwashing.com

Customer support is available during regular business hours.

Carrier Information

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers may include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors supporting our services, such as customer service providers, is permitted where necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except SMS aggregators and providers necessary to deliver the text messaging services.

We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

• Third-party vendors who assist with our operations, such as payment processing and appointment scheduling
• SMS aggregators and providers solely for delivering messages you have consented to receive
• Service providers that are contractually obligated to maintain appropriate confidentiality and security

Legal Compliance

We may disclose information:

• If required by law or legal process
• To respond to valid law enforcement requests or court orders
• To protect our rights, property, safety, customers, or others

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction. In such circumstances, your information will remain subject to applicable privacy protections.

All categories above exclude text messaging originator opt-in data and consent. SMS opt-in information will not be shared with third parties except SMS aggregators and providers necessary to provide the requested text messaging services.

5. Data Security

We implement and maintain reasonable security measures designed to protect personal information, including:

• Encryption of sensitive data in transit and at rest where appropriate
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification procedures in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially reasonable means to protect personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic and user behavior
• Remember preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services and marketing

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain website features.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing emails by using the unsubscribe option
• Opt out of SMS messages by replying "STOP"
• Request information about how we process your personal information
• Withdraw consent for future communications
• Lodge a complaint with an applicable supervisory or regulatory authority

To exercise applicable rights, contact us using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites.

Acho Construction LLC is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy applies only to information collected by Acho Construction LLC through our website and services.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable laws.

The latest version will always be available on our website with the applicable effective date.

For significant changes, we may notify you by email, through our website, or through another appropriate communication method.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Acho Construction LLC
Phone: +1 248-671-3124
Email: Info@Jmjpaintingpowerwashing.com
Website: https://jmjpaintingpowerwashing.com/

By using our website and services, you acknowledge this Privacy Policy.